Hi Tyrone,
 
I’m so sorry that this email is so late, I was having a tidy up and found
your business card and had a horror moment realising I hadn’t ever emailed
to say thanks.
 
If you remember, our Audi came to you after being in an accident and while it wasn’t repairable the service we received from you and your company was 1st class. We had a very special item of ours that was lost within the car and we’re so happy that you managed to retrieve that. Above and beyond service and my wife is so happy to have her special bracelet back. Thanks again for doing this – it sucked loosing that car, but you saved the day by getting that out – I know it was quite a task.
Anyway thanks again, if we’re ever unfortunate to need accident repairs (and the rest) I’ll be sure to give you a call.
 
All the best.
Gregg